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France – Logiciels et systèmes d'information – Programme de fidélité clients GreenTrotters

AI summary

SNCF Voyageurs seeks to procure a customer loyalty program management and engagement solution called GreenTrotters. The solution will handle program administration, customer relationship animation, and related digital services. Optional services include data portability and business consulting support.

#loyalty program#sncf#software#customer engagement#it services#france#rail transport
Fit for

Software vendors and IT service providers with expertise in loyalty program management platforms are encouraged to bid. Companies with transport, rail, or travel industry experience are preferred.

Key requirements

Suppliers must provide software and information system services capable of managing a large-scale loyalty program. Experience with transport or mobility sector programs is advantageous. Bidders should be prepared to offer optional data reversibility and business advisory services.

Frequently asked questions

  • What is this tender about?

    SNCF Voyageurs seeks to procure a customer loyalty program management and engagement solution called GreenTrotters. The solution will handle program administration, customer relationship animation, and related digital services. Optional services include data portability and business consulting support.

  • What are the requirements for suppliers?

    Suppliers must provide software and information system services capable of managing a large-scale loyalty program. Experience with transport or mobility sector programs is advantageous. Bidders should be prepared to offer optional data reversibility and business advisory services.

  • What type of company should bid?

    Software vendors and IT service providers with expertise in loyalty program management platforms are encouraged to bid. Companies with transport, rail, or travel industry experience are preferred.

  • Who is the buyer?

    The buyer is SNCF Voyageurs SA.

SNCF Voyageurs SA souhaite acquérir une solution de gestion de son futur programme de fidélisation et d’animation relationnelle SNCF Voyageurs dénommé GreenTrotters. SNCF Voyageurs SA se réserve le droit d'acquérir en option : - la réversibilté sortante - l'accompagnement Métier

Buyer
SNCF Voyageurs SA
Buyer ID: 519 037 584 14786
1 RUE CAMILLE MOKE, 93210, SAINT-DENIS
00 00 00 00 00celine.ribon@sncf.frhttp://www.groupe-sncf.com/
Body responsible for review procedures
Tribunal judiciaire de Paris
Buyer ID: Tribunal judiciaire de Paris
PARVIS DU TRIBUNAL DE PARIS, 75017, PARIS
01 44 32 51 51tj-paris@justice.frhttps://www.tribunal-de-paris.justice.fr/75
Other organization
Société Nationale SNCF SA
Buyer ID: 552 049 447 76279
2 PL AUX ETOILES, 93210, SAINT-DENIS
00 00 00 00 00celine.ribon@sncf.frhttps://www.groupe-sncf.com/fr

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