France – Centre d'appels – Traitement des appels téléphoniques du PRC de Haute-Savoie HABITAT pour répondre aux sollicitations des locataires de l'ensemble du parc locatif
AI summary
This tender concerns outsourced telephone call handling services for Haute-Savoie HABITAT's Customer Relations Centre (PRC). The service provider will manage incoming calls from tenants and stakeholders across the entire rental portfolio during standard business hours.
Call centre service providers or telecommunications operators with proven experience in residential customer support and tenant relation management should apply.
Suppliers must demonstrate experience in call centre operations, tenant communication management, and professional telephone handling. Multi-language capability and CRM system integration may be required.
Frequently asked questions
What is this tender about?
This tender concerns outsourced telephone call handling services for Haute-Savoie HABITAT's Customer Relations Centre (PRC). The service provider will manage incoming calls from tenants and stakeholders across the entire rental portfolio during standard business hours.
What are the requirements for suppliers?
Suppliers must demonstrate experience in call centre operations, tenant communication management, and professional telephone handling. Multi-language capability and CRM system integration may be required.
What type of company should bid?
Call centre service providers or telecommunications operators with proven experience in residential customer support and tenant relation management should apply.
Who is the buyer?
The buyer is HAUTE-SAVOIE HABITAT.
When does this tender close?
Submissions close on June 1, 2026.
Traitement externalisé des appels téléphoniques du Pôle Relation Clients (PRC) de Haute-Savoie HABITAT, pendant les jours et heures ouvrés, pour répondre aux sollicitations des locataires de l'ensemble du parc locatif et des parties prenantes
Traitement des appels téléphoniques du PRC de Haute-Savoie HABITAT pour répondre aux sollicitations des locataires de l'ensemble du parc locatif
Traitement externalisé des appels téléphoniques du Pôle Relation Clients (PRC) de Haute-Savoie HABITAT, pendant les jours et heures ouvrés, pour répondre aux sollicitations des locataires de l'ensemble du parc locatif et des parties prenantes
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