France – Centre d'appels – Gestion de l'accueil physique et téléphonique et prestations diverses pour Domofrance

This tender concerns the provision of physical and telephone reception management services and miscellaneous related services for Domofrance, a housing organisation. The contract covers incoming call handling, visitor reception, and additional support services at a call centre facility in France.

Suppliers must demonstrate experience in managing multi-channel reception services (in-person and telephone). They should have capacity to handle call volumes, visitor management, and provide reliable customer service in a residential housing context.

Service providers specialising in reception and call centre management should bid. Experience in customer service or housing-sector support services is advantageous.

The buyer is Domofrance.

Submissions close on September 21, 2026.