France – Services de développement de logiciels de gestion des relations clientèle (CRM) – RFI_CRM_2026-02
AI summary
This tender concerns the development of Customer Relationship Management (CRM) software tailored for a public research institution. The system will consolidate partner information, contacts, and relationship history to provide a unified view of external partnerships and interactions.
Software development companies with proven experience in CRM systems and public sector projects should bid. Familiarity with research institution operations is advantageous.
Suppliers must demonstrate expertise in CRM software development and understanding of public research institution workflows. Experience with partner management and relationship tracking systems is required.
Frequently asked questions
What is this tender about?
This tender concerns the development of Customer Relationship Management (CRM) software tailored for a public research institution. The system will consolidate partner information, contacts, and relationship history to provide a unified view of external partnerships and interactions.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in CRM software development and understanding of public research institution workflows. Experience with partner management and relationship tracking systems is required.
What type of company should bid?
Software development companies with proven experience in CRM systems and public sector projects should bid. Familiarity with research institution operations is advantageous.
Who is the buyer?
The buyer is CNRS - Délégation Occitanie Ouest.
Le CNRS souhaite se doter d’un outil de type CRM (Customer Relationship Management), adapté au contexte d’un établissement public de recherche, permettant d’offrir une vision consolidée des informations relatives au partenaire, de ses interlocuteurs et de l’historique de ses relations extérieures. La présente demande d’informations ne constitue ni une consultation, ni un appel d’offres, ni un quelconque engagement du CNRS à lancer ultérieurement une opération ou une contractualisation sur l’objet de la demande d’informations.
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RFI_CRM_2026-02
Le CNRS souhaite se doter d’un outil de type CRM (Customer Relationship Management), adapté au contexte d’un établissement public de recherche, permettant d’offrir une vision consolidée des informations relatives au partenaire, de ses interlocuteurs et de l’historique de ses relations extérieures. La présente demande d’informations ne constitue ni une consultation, ni un appel d’offres, ni un quelconque engagement du CNRS à lancer ultérieurement une opération ou une contractualisation sur l’objet de la demande d’informations.
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