France – Services de secours informatique – Support utilisateurs, prise d'appels et proximité
AI summary
This tender concerns IT support services for Radio France, including user support, call handling, and on-site assistance. The contract covers technical help desk operations and proximity support to maintain continuity of services across the organization.
IT service providers or help desk outsourcing companies with proven experience in user support and call handling operations should bid.
Suppliers must demonstrate experience in IT user support and call center operations. Technical competence in troubleshooting and customer service skills are essential, along with ability to provide on-site support.
Frequently asked questions
What is this tender about?
This tender concerns IT support services for Radio France, including user support, call handling, and on-site assistance. The contract covers technical help desk operations and proximity support to maintain continuity of services across the organization.
What are the requirements for suppliers?
Suppliers must demonstrate experience in IT user support and call center operations. Technical competence in troubleshooting and customer service skills are essential, along with ability to provide on-site support.
What type of company should bid?
IT service providers or help desk outsourcing companies with proven experience in user support and call handling operations should bid.
Who is the buyer?
The buyer is RADIO FRANCE.
When does this tender close?
Submissions close on June 19, 2026.
What is the estimated value?
The estimated value is 0 EUR.
Le présent marché a pour objet des prestations de support utilisateurs, prise d'appels et proximité.
Support utilisateurs, prise d'appels et proximité
Le présent marché a pour objet des prestations de support utilisateurs, prise d’appels et proximité.
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