France – Services de secours informatique – Support utilisateurs, prise d'appels et proximité
AI summary
This tender concerns IT helpdesk services for Radio France, including user support, call handling, and on-site assistance. The contract covers technical support operations to maintain IT service availability across the organization.
IT service providers specializing in helpdesk and user support services should bid. Experience with media or broadcasting organizations is advantageous.
Suppliers must demonstrate expertise in IT helpdesk operations, user support, and call management. Experience with large organizations and multi-site support environments is required.
Frequently asked questions
What is this tender about?
This tender concerns IT helpdesk services for Radio France, including user support, call handling, and on-site assistance. The contract covers technical support operations to maintain IT service availability across the organization.
What are the requirements for suppliers?
Suppliers must demonstrate expertise in IT helpdesk operations, user support, and call management. Experience with large organizations and multi-site support environments is required.
What type of company should bid?
IT service providers specializing in helpdesk and user support services should bid. Experience with media or broadcasting organizations is advantageous.
Who is the buyer?
The buyer is RADIO FRANCE.
What is the estimated value?
The estimated value is 0 EUR.
Le présent marché a pour objet des prestations de support utilisateurs, prise d'appels et proximité.
Documents not listed
Support utilisateurs, prise d'appels et proximité
Le présent marché a pour objet des prestations de support utilisateurs, prise d’appels et proximité.
- PriceMontant inscrit au DQE40%
- QualityTechnique60%
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