France – Centre d'appels – Réalisation et exploitation d'une centrale d'information pour le réseau Fluo 67

AI summary

This tender concerns the design, construction, and operation of an information centre for the Fluo 67 public transport network in the Grand Est region. The successful bidder will establish and manage a call centre to provide passenger information services for this regional transport operator.

#call centre#public transport#information services#fluo 67#grand est#france#customer services
Fit for

Companies specializing in call centre operations, customer service management, or public transport information services should bid. Experience with regional transport networks is advantageous.

Key requirements

Suppliers must demonstrate experience in operating customer information centres and managing public transport communication services. Technical capability to handle call centre operations and integration with transport network systems is required.

Frequently asked questions

  • What is this tender about?

    This tender concerns the design, construction, and operation of an information centre for the Fluo 67 public transport network in the Grand Est region. The successful bidder will establish and manage a call centre to provide passenger information services for this regional transport operator.

  • What are the requirements for suppliers?

    Suppliers must demonstrate experience in operating customer information centres and managing public transport communication services. Technical capability to handle call centre operations and integration with transport network systems is required.

  • What type of company should bid?

    Companies specializing in call centre operations, customer service management, or public transport information services should bid. Experience with regional transport networks is advantageous.

  • Who is the buyer?

    The buyer is Région Grand Est.

  • What is the estimated value?

    The estimated value is 210,000 EUR.

Réalisation et exploitation d'une centrale d'information pour le réseau Fluo 67

Buyer
Région Grand Est
Buyer ID: 79941·Région Grand Est
1 place Adrien Zeller, 67067, Strasbourg
Body responsible for review procedures
Tribunal administratif de Strasbourg
Buyer ID: 903891AE-E365-C388-BE78C7284DD0F415
31, avenue de la Paix, 67070, Strasbourg
Other organization
Avenue-Web Systèmes
Buyer ID: 90389170-A753-1D54-C48FE10D951FDF9B
38170, Seyssinet-Pariset
Other organization
Région Grand Est
Buyer ID: 2083546·Site de Strasbourg
1, Place Adrien Zeller, 67070, Strasbourg
Other organization
Tribunal administratif de Strasbourg
Buyer ID: 903891C7-B595-4C2F-08F363F1E4A17B8A
31, avenue de la Paix, 67070, Strasbourg
Other organization
KISIO SERVICES & CONSULTING
Buyer ID: 1794882-1-0-1
20 Rue Hector Malot, 75012, Paris 12

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