France – Services de fourniture de logiciels – MISE A DISPOSITION D'UNE SOLUTION DE GESTION DES ABONNES DU SYNDICAT DURANCE LUBERON
AI summary
This tender concerns the provision of subscriber management software for a water and wastewater utility syndicate in France. The Syndicat Durance Luberon seeks to replace its existing subscriber management and billing system, which expires in March 2027. The solution must handle customer accounts, billing, and related administrative functions for the utility's direct service operations.
Software service providers and IT solutions companies with experience in utility billing and subscriber management systems should apply. Knowledge of French public-sector procurement and water utility operations is beneficial.
Suppliers must provide a complete subscriber management and billing software solution with implementation and support services. The system must be capable of managing customer accounts and billing operations for a public water and wastewater utility.
Frequently asked questions
What is this tender about?
This tender concerns the provision of subscriber management software for a water and wastewater utility syndicate in France. The Syndicat Durance Luberon seeks to replace its existing subscriber management and billing system, which expires in March 2027. The solution must handle customer accounts, billing, and related administrative functions for the utility's direct service operations.
What are the requirements for suppliers?
Suppliers must provide a complete subscriber management and billing software solution with implementation and support services. The system must be capable of managing customer accounts and billing operations for a public water and wastewater utility.
What type of company should bid?
Software service providers and IT solutions companies with experience in utility billing and subscriber management systems should apply. Knowledge of French public-sector procurement and water utility operations is beneficial.
Who is the buyer?
The buyer is SYNDICAT DURANCE LUBERON.
When does this tender close?
Submissions close on September 16, 2026.
What is the estimated value?
The estimated value is 350,000 EUR.
Le Syndicat Durance Luberon assure la gestion directe des services de l'eau et de l'assainissement, par l'intermédiaire de la régie créée en 1997 à autonomie financière et a en charge la gestion des abonnés et de sa facturation. Le contrat du logiciel relatif à la gestion des abonnés arrivant à échéance le 22 mars 2027, le Syndicat lance ainsi une nouvelle consultation.
MISE A DISPOSITION D'UNE SOLUTION DE GESTION DES ABONNES DU SYNDICAT DURANCE LUBERON
Le Syndicat Durance Luberon assure la gestion directe des services de l'eau et de l'assainissement, par l'intermédiaire de la régie créée en 1997 à autonomie financière et a en charge la gestion des abonnés et de sa facturation. Le contrat du logiciel relatif à la gestion des abonnés arrivant à échéance le 22 mars 2027, le Syndicat lance ainsi une nouvelle consultation. Le titulaire devra proposer une solution dimensionnée pour accompagner l'évolution du nombre d'usagers et de données pendant toute la durée du marché. Le logiciel devra permettre de reprendre l'ensemble de l'historique des données existantes (10 ans si possible - 5 ans obligatoire) et sa qualité, sa pérennisation et son évolutivité devront permettre d'augmenter et d'améliorer les services.
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